Effective Date: July 25, 2025

1. Digital Product Policy

Due to the nature of digital products, all sales made on Evanox are final.
Once a digital file has been downloaded or accessed, we are unable to
offer refunds, exchanges, or cancellations.

2. Exceptions

Refunds may be issued under the following rare conditions:
– You were charged multiple times for the same product.
– You received a corrupted or unusable file and support was unable to fix
the issue.
– The product was never delivered or made available for download due to a
system error.

3. No Refunds For

We do not offer refunds for:
– Change of mind after purchase
– Incompatibility with your software (please read compatibility details before
purchasing)
– Download issues related to poor internet connection or device limitations

4. Requesting a Refund

To request a refund under exceptional circumstances, please contact us
within 7 days of your purchase at:
 support@evanox.store  
Include your order number and a detailed description of the issue.

5. Chargebacks
Initiating a chargeback without first contacting our support team may result
in the loss of access to all Evanox products and termination of your license
agreement.

6. Contact Us

If you have any questions about this policy, contact our support team:
 support@evanox.store